We’re looking for a Senior Program Coordinator with a passion for education and a love for structure in a dynamic environment. If you thrive in multitasking mode, enjoy working with diverse people, and get satisfaction from seeing a program run smoothly from start to finish, you might be just who we need.
In this role, you'll be at the heart of our Alpha and Upskill programs. You’ll keep everything moving — students, trainers, partners, documents, and deadlines — while constantly looking for ways to improve how we work. You’ll be part of a team of dedicated professionals who support each other, share a sense of ownership, and genuinely care about delivering impact.
What you will be doing:
- Coordinate the full lifecycle of our Alpha and Upskill programs, from admission to graduation: candidate selection, external trainer onboarding, student enrollment, program delivery and graduation activities.
- Communicate daily with a wide range of stakeholders: students, guest lecturers, external trainers, partner institutions, and internal teams.
- Serve as the "glue" that holds the program together — always one step ahead, spotting potential issues before they arise.
- Be the go-to person for all things operational: Asana projects creation, calendar invites, ERP system entries, program documentation, etc.
- Drive process improvements: analyze, suggest, and implement enhancements to how we run programs.
- Juggle multiple tasks and requests — sometimes outside of the planned workflow — and stay calm when priorities shift.
How this role can contribute to your development:
- Join a tight-knit team of excellent professionals, where knowledge and support are freely shared
- Hone your skills in managing the end-to-end processes of planning and execution of successful learning programs;
- Gain exposure to diverse work domains within the Bulgarian ecosystem and observe how different approaches and program dynamics play out in real-world settings.
- Enjoy a thoughtful benefits program that includes:
- Generous policy for up to 30 vacation days per year;
- Flexible working hours and currently flexible format of work;
- Premium health insurance with dental coverage, thorough yearly medical check, and situational days off for healthcare;
- Ongoing investment in your development through a rich selection of trainings, books, and learning materials (incl. access to reputable outlets, Pluralsight, Udemy, etc.);
- Office perks: access to Campus X’s cozy rooftop and Fun zone, including gym corner and showers;
- A thoughtful employee experience program, including a number of events and activities in support of mental, physical, and social wellbeing;
- Supported paternity leave, events for parents and children, family care days off, and other benefits for your family life;
- Option for Multisport card;
- And more to discover.
What will make you successful in this role:
- 2+ years of experience in project coordination, process management, or a similar role.
- A proactive mindset and adaptability when things don’t go as planned.
- The patience to work with people with different approaches and needs, and to facilitate their success.
- Ability to communicate clearly and confidently in both Bulgarian and English.
- You find energy in handling simultaneous requests on different subjects and have the judgment to know what comes first.
- You are comfortable with repetitive tasks and understand their importance in maintaining structure and consistency.
- You love a challenge — and a good deadline, with a strong sense of ownership and follow-through.
- Bonus: experience in the education sector, especially related to professional training centers or regulations of the Bulgarian Ministry of Education and Science.
If this sounds like your kind of challenge, we'd love to hear from you!
We are proud of our superhuman team, and we are committed to being an inspiring place to work. In the past few years, we have been recognized as a company and employer by Forbes (Company of the Year, Employer of the Year) and b2b media group (Employer of the Year, HR strategy). If you’re wondering if Telerik Academy would be the right place for you, we would be happy to answer any questions you may have regarding our vacancies, organization and culture. Reach out to us at careers@telerikacademy.com.
