A sneak peek into the Telerik Academy Upskill Digital Marketing program
News_Headbanner

Blog

A sneak peek into the Telerik Academy Upskill Digital Marketing program

Upskill
02/03/2020
Ina Toncheva speaks to the graduating talents

Want to accelerate your career in the highly sought-after digital marketing field? But have no idea where to start? Telerik Academy Upskill Digital Marketing is designed and led by digital marketing gurus with global experience who can help you become a 360-degree marketing professional.

Want to learn more about the program? Keep reading!

Meet the Digital Marketing Lead Trainer Ina Toncheva, who has 13+ years of experience in communicating and driving tech products' growth in the digital environment for companies like Telerik, Progress and Chaos Group. Ina is also a co-founder of the end-to-end digital marketing consulting agency The Indigitals

She explains the goal of Telerik Academy's Digital Marketing Program and shares some behind the scenes insights from its previous edition. Let's dive right in. 

Adopting a holistic marketing approach 

What does a holistic marketing approach mean? Ina gives a specific example: 

After closing their physical store in Sofia, a clothing brand starts using social media ads to boost its sales. The ads bring lots of traffic to the website, but they are barely converting into sales. So, how to solve the problem and increase the conversion rate of the ads? 

The ads KPIs look great – from inexpensive CPS, through high CTR and plenty of traffic to the website. Nevertheless, more than 96% of users drop after viewing several pages on the website and another 3% drop through the checkout process. In fact, less than 1% of the traffic converts to sales.  

The challenges

The brand came to Ina and her colleagues to optimize their advertising, but the issues were elsewhere. Taking a closer look at the case, Ina’s team identified the following obstacles, standing in the way of conversion to sales: 

  • Brand – the brand has failed to build an identity. For instance, users clicking on a surfer girl type of dress see office clothes next to it. 
  • User experience – the website navigation is counter-intuitive, and the shopping cart has glitches. Users leave the site due to the bad user experience. 
  • No new users – examining the customer’s data, Ina’s team noticed that most of the online purchases have been realized by existing customers. 

“No matter what the company has identified as a marketing issue, it is usually just a symptom of a different problem. To be able to spot it, the digital marketer needs to have an encompassing knowledge of all marketing disciplines and how they work with each other,” explains Ina. 

That’s a holistic marketing approach. By adopting it, marketers can identify the root cause of a problem and offer a long-lasting and sustainable solution rather than a quick fix. The latter deals with the short-term symptom and does not solve the underlying problem. 

“That is why we teach holistic marketing in the Digital Marketing program at Telerik Academy,” concludes Ina. 

Comprehensive and practical program 

Telerik Academy’s digital lecturers build upon students’ existing knowledge in diverse areas like: 

  • Product positioning & buying persona
  • Customer journey
  • Marketing funnel & growth marketing
  • SEO
  • Data & analytics
  • Content marketing
  • Digital advertising in social media and Google Ads
  • Email marketing
  • Lead generation with forms and chatbots
  • Data visualization and storytelling 

The overall idea is to train well-rounded digital marketers, who can successfully tackle their day to day challenges and accelerate their careers.  

Ina is one of the experienced lecturers and digital marketing experts from prominent companies like Telerik, Progress, ROImonks, Hop Online, and their own exponentially growing marketing agencies. They share hands-on strategies, frameworks, tools and tricks they’ve learned through their extensive practice. 

Real-world projects 

Ina shares that one of the major benefits of the program is that students start to put the theory into practice immediately.  

“We split them into teams, and they’re being assigned on real-life cases provided by companies such as SiteGround, Raiffeisen Bank and AwardSpace. They develop the project from start to finish and present their analysis of the case at the end of the program – identifying gaps and opportunities and coming up with solutions for improvement. Just like a consulting agency would do.” 

Unleash your creativity 

Want to take a sneak peek at a few slides from the students’ presentation last year? Ina is happy to showcase them: 

Table of content, showing the scope of the DM practical project
A Table of Content, showing the scope of the practical project
 

Marketing Funnel
The marketing funnel excerpt from a student’s presentation. Here, the funnel is mapped to the users’ needs, the communication channels used at each stage and the relevant metrics


Blog calendar

Blog calendar
Creative ideas on how to create a blog content calendar

Alumni success 

Let’s explore what our students are saying about the program: 

“The program gave me a better understanding of how to structure an efficient marketing team within my organization. It also provides a solid overview of the different marketing verticals and how they work together, helping you develop a sound digital marketing strategy.” Maria Mihailova, Director Marketing & Stretegy at Economedia.

“In the constantly evolving marketing field, it’s even more difficult for marketers to stay ahead of the curve on all professional aspects and be competitive. Through Telerik Academy’s intensive and extensive course in Digital Marketing, you can both ramp up your skills, get insights into the latest trends, and develop a holistic view of the marketing world.” Dobrin Grancharov, Product Marketing Manager at Smule.

“The passion of the lecturers is contagious, their experience – inspiring, the oratorical skills – invigorating. It is this unique blend of a holistic big picture of the digital marketing discipline, coupled with deep-dive sessions on specific tools, topped by the sheer excitement lecturers bring with their countless examples, and readiness to go the extra mile to show, explain, and encourage you.” Petra Lazova, Product Marketing Content Development Specialist at Progress.

Ready to supercharge your digital marketing career? Apply now and make 2021 the best year of your career so far

Upskill
02/03/2020

Other Featured Stories

Alpha
06/03/2020

Taking the leap from Support to the IT industry

With the solid 10 years of experience in technical support, Kaloyan was appointed as a Team Leader of a Technical Service. But something was missing. Let’s dive into the inspiring story of Kaloyan, who transformed his life and landed his dream job after graduating from Telerik Academy.

Business
03/03/2020

ScaleFocus, Software AG, Coca-Cola and Next Solutions expand partnership with Telerik Academy

At Telerik Academy, our number one goal is to power companies with master junior talent and to prepare our students to land their first jobs in IT. We do it by teaching them all the necessary technical skills and transforming them into lifelong learners who are open to feedback and always strive to improve.

Upskill
28/02/2020

„Telerik Academy helped me find my creative compass in digital marketing"

Yoanna is a copywriter at one of the big digital and PR agencies in Bulgaria. She knew all the best practices to do her job right, but it wasn’t enough for her. She wanted to build her own approach and to become a full-stack digital marketing professional. Learn how Telerik Academy’s Digital Marketing course helped her do it.

Thank you for subscribing!

You will receive an email from us shortly

Telerik Academy uses the information you provide to us to contact you about our relevant content and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy.

Get the latest from Telerik Academy

Receive the most important news and updates in your mailbox once a month.

By signing up, you accept the terms of our Privacy Policy